Policies & Procedures

Cancellation Policy
Appointments canceled within 48 hours of the scheduled time will incur a charge of 50% of the service cost. No-call, no-show appointments, as well as same-day cancellations, will also be charged 50% of the service fee and forfeit their booking deposit. Repeated cancellations or no-shows may result in limited approval for future bookings.

Non-Refundable Booking Deposits
A deposit is required to secure your appointment and will be applied toward your service total at checkout. If you need to cancel or reschedule, your deposit may be transferred to a new appointment once, provided it’s rescheduled within 90 days of the original booking. After 90 days, unused deposits will be forfeited. All deposits are non-refundable and non-transferable to another individual.

Appointment Protocol
Clients are required to confirm their appointment by text, email, or phone call at least 24 hours before their scheduled time. Upon arrival, we kindly ask that you come alone—no additional guests are permitted.

Lateness Policy
There is a 10-minute grace period for all appointments. Arrivals beyond this window may result in your appointment being canceled or rescheduled. Consistent tardiness may also lead to fewer approved bookings in the future.

Accepted Payment Methods
We accept cash and card payments. Please note: A minimum purchase amount may be required for select card transactions.

Refund Policy
All sales are final. We do not offer refunds on any services or products.